Privacy Policy

Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your personal data is collected, used, and under what circumstances it is shared. It also outlines the steps taken to ensure the privacy of your information. Lastly, this policy defines the options available to you regarding the collection, use, and disclosure of your personal information. By visiting the site directly or through another platform, you agree to the practices described in this policy.

Your Data is Important to Us

Protecting your data is extremely important to us. Therefore, your name and other information related to you are used as outlined in this Privacy Policy. We collect information only when necessary or directly related to our transactions with you. We retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the site without providing any personal data. Your identity will remain anonymous throughout your visit to the site, and it will only be revealed if you have an account that you log into using your username and password.

1 – Data We Collect:

We may need to collect information from you if you wish to place an order for a product from our site. We collect, store, and process your data to follow up on your purchase, fulfill any potential claims that may arise later, and provide you with our available services. The personal information we collect may include, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your orders and to provide you with services and information available on our site that you request. Additionally, we use your information to manage your account, verify financial transactions made online, audit data downloading from the site, identify site visitors, and develop and customize the site’s design and content for users. We conduct demographic research, and if you agree, we send you information about products and services that might interest you. This communication is done via email. If you prefer not to receive any promotional communications, you may opt out at any time.

We may share your name and address with a third party for the purpose of delivering your order (for example, a delivery agent or supplier).

We may store details of your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account, you can view the information and details of your purchases or those you are about to make. You can also manage your address details. You must keep your personal data confidential when accessing it, and do not share it with unauthorized third parties. We are not responsible for any misuse of passwords unless the misuse is a result of our error.

Other Uses of Your Personal Information:

We may use your personal information in surveys and marketing research, based on your consent, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to third parties, and your email address will not be disclosed unless you choose to participate in contests. We keep survey responses completely separate from your email address.

We may send you information about us, our site, or other sites, or about our products, sales, or offers related to our affiliate companies or partners. If you do not wish to receive this additional information, please click on the "Unsubscribe" link in any email we send you, and we will stop sending you such information within seven business days (excluding Saturdays, Sundays, and public and religious holidays) of receiving your notification. We will contact you for clarification if necessary.

We may use some of your data, while maintaining complete privacy and confidentiality, for other purposes such as verifying user locations, tracking their visits to the site, or tracking links in emails when subscribed to receive them. We may also share such anonymous data with third parties like publishers, but it will not lead to the identification of your actual identity.

Competitions:

Regarding any competition, we use the data to notify winners and to announce our offers. You can find more details about the terms of participation in each competition separately.

Third Parties and Website Links:

We may transfer your information to other companies in our group or to our agents and contractors to help us in transactions related to our services as per the terms of the Privacy Policy. For example, we may use third parties to assist in delivering products to you, receive payments, use the data for statistical analysis, marketing research, or to assist our customer service team. We may need to share information with a third party to prevent fraud and reduce credit risk. If our company or part of it is sold, we may transfer our databases containing your personal information. Other than what is stated in the Privacy Policy, we will not sell your personal information or disclose it to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if required by law. The site may contain advertisements or links to other websites or frames of other sites. We inform you that we are not responsible for the privacy policies of third parties or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.

2 – Cookies:

Acceptance of cookies is not a requirement for visiting the site. However, we note that without enabling cookies, you will not be able to use the "basket" functions or order any items from the site. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies may be used to detect your IP address, saving you time when you are on the site or wish to visit it. We use cookies to ensure your comfort while browsing the site (for example, to remember your identity when you wish to modify your shopping basket without re-entering your email address) and not to collect or use other information about you (for example, for targeted marketing). You can set your browser not to accept cookies, but this will limit your use of the site. We assure you that our use of cookies does not include any personal or private information, and it is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by these cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this, you may not be able to use the full functionality of the site. By using this site, you agree that Google may use your data as described and for the purposes detailed above.

3 – Security:

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information or loss or destruction of it. When we collect data through the site, we store your personal information on a secure database on an electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information. However, we cannot guarantee 100% security. We strongly advise you not to send all the details of your credit card or debit card when communicating with us electronically without encryption. We implement direct physical, electronic, and procedural safeguards in the process of collecting, storing, and disclosing your information. Our security procedures may require us to ask you to verify your identity before we disclose your personal information to you. You are responsible for protecting your password and computer from any unauthorized use.

4 – Customer Rights:

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You also have the right to ask us to correct any errors in your personal data, free of charge. You have the right to ask us at any time to stop using your personal data for direct marketing purposes.