When will my order arrive?

The delivery time depends on the shipping company you choose and the delivery agent. We work with a network of delivery agents in major cities, and typically, it takes between 1 to 3 days from the time your order is confirmed.

Is international shipping available?

Currently, the shipping companies we work with deliver within the country and to a select number of cities listed on our delivery page. You can inquire about international shipping by contacting our store team via WhatsApp for product weight information and pricing with international shipping agents who are not yet registered with our store.

What if the product has a manufacturing defect?

Please refer to our Return Policy to understand the conditions for returns and exchanges. If there is a confirmed manufacturing defect, the cost of shipping to the company and the cost of return shipping will be covered by the customer, but the product's value will not be charged according to our Return Policy.

Can I get a discount for bulk orders?

Our store offers delivery for bulk orders, and discounts of 10-20% are available on certain products. You can contact us directly via the "Contact Us" page to inquire about quantities and discounts.